Email and On-line Etiquette
Guidelines for a professional nursing student:
- IMPORTANT - REREAD YOUR MESSAGE BEFORE SENDING IT.
- Treat the course faculty with respect; this includes within emails or any other communication.
- Always use your professor’s proper title: Dr., Prof., Mr., Ms.
- Unless specifically invited, do not refer to faculty or superiors by a first name.
- Important: Instructors send messages intended for you only, and do not anticipate that you will share their messages.
- Consider the information - it may be better to discuss things in person.
- Professional tip - Email can be used as written confirmation afterward a conversation.
- Use clear and concise language. Keep it simple and summarize with bullets.
- Remember that all college-level communication should have correct spelling and grammar
- Avoid slang terms such as “wassup?” and texting abbreviations such as “u” instead of “you”.
- Use standard fonts such as Times New Roman or Arial and use a size 12- or 14-point font.
- Avoid using the caps lock feature as IT CAN BE INERPRETED AS YELLING.
- Limit and possibly avoid the use of emoticons.
- Be cautious when using humor or sarcasm as tone is sometimes lost in an email or discussion post and your message may be unintentionally offensive.
- Caution on sharing personal information (both yours and others).
- Absolutely do not send any patient information in any communication form (HIPPA violation).
- Use a brief descriptive subject line
- Avoid attachments unless you are sure your recipients can open them.
- Be sure to include your name at the end.
- Think before you send the email to more than one person. Does everyone really need to see your message?
- Be sure you really want everyone to receive your response when you click “Reply All”.
- REREAD THE MESSAGE.
- Check twice - Be sure that the message is going to the intended recipient before you click Send.